The debugging flow
- Sync status - Skipped and Not Supported end here. A Failed model expands to name its Issue.
- Errors - Integration Partner sends you to the customer’s administrator. Bindbee is ours to fix.
- Logs - the request-level record, for gaps the first two leave open.
Subscribe to the Connector Sync Error webhook event (
connector_sync_error) and a
failed sync reaches you before the customer notices - see
Monitoring this programmatically.Related
- Connector relink - when reads return stale data and the connector shows
RELINK_NEEDED - Missing records - when a record the customer can see is absent from Bindbee
- Duplicate records - when one person appears twice
- Record counts - when your count and the customer’s don’t match
- Scope & permissions - why data goes missing while every call succeeds
- Webhooks - the event catalog behind sync alerting